National VIN Check

Privacy Policy

Last updated: 1 June 2026

1. Our Commitment

National VIN Check (ABN 85 873 692 381, https://nationalvincheck.com.au) is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

2. Information We Collect

We may collect the following personal information:

  • Email address — to deliver your purchased report;
  • Payment information — processed securely by Stripe; we never see or store card numbers;
  • Vehicle registration or VIN — to identify the vehicle you are checking;
  • IP address and browser data — collected automatically for security and analytics.

We do not collect your name, phone number, or physical address unless you contact us directly.

3. How We Use Your Information

We use your personal information to:

  • Generate and deliver your vehicle history report;
  • Process and confirm your payment;
  • Respond to your enquiries or support requests;
  • Comply with legal obligations;
  • Improve the reliability and security of the Service.

We do not use your information for direct marketing without your explicit consent, and we do not sell or trade your personal information to third parties.

4. Disclosure to Third Parties

We share only the minimum necessary information with the following trusted service providers who process data on our behalf:

  • Stripe — payment processing (USA — under standard contractual clauses);
  • InfoAgent — vehicle data sourced from PPSR, NEVDIS, and RedBook;
  • Brevo (Sendinblue) — transactional email delivery;
  • Replit / cloud hosting — server and database infrastructure.

We may also disclose information if required by Australian law, a court order, or to protect the rights and safety of others.

5. Data Storage & Security

Your data is stored on secure cloud servers. We use industry-standard security measures including HTTPS encryption and access controls. We retain order records (including email address and report data) for up to 7 years to allow report re-delivery and to comply with Australian record-keeping requirements.

6. Cookies & Analytics

Our website may use cookies and similar technologies to improve your experience and to understand how the site is used. You can disable cookies in your browser settings; however, some features of the Service may not function correctly without them.

7. Your Rights

Under the Australian Privacy Act, you have the right to:

  • Request access to the personal information we hold about you;
  • Request correction of inaccurate or out-of-date information;
  • Make a complaint if you believe your privacy rights have been breached.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

8. Complaints

If you are not satisfied with our response to a privacy concern, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page will always reflect the most recent version. Continued use of the Service after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

For privacy-related questions, email us at [email protected].